Key Roles and Responsibilities

• Lead cost optimization initiatives for new and existing projects.
• Minimize operational downtime and end-user disruptions.
• Ensure high availability of networks, servers, and infrastructure for BAU support.
• Develop and enforce IT policies to meet SLA requirements.
• Manage delivery of software and hardware projects for business growth.
• Strengthen email security and threat protection measures.
• Oversee network and infrastructure development and maintenance.
• Implement S/4HANA RISE and Office 365 solutions.
• Enhance efficiency of security and network operations.
• Improve team performance through training and attrition management.